Hardship Program
Are you having difficulty paying your bill - Let Us Assist You?
Energy Australia offers regular payment options to all customers to help pay and manage your energy bill more regularly and easily.
For customers experiencing financial difficulties we also have EnergyAssist.
Customers who participate in the EnergyAssist program are protected from debt recovery action and disconnection while in the program.
The EnergyAssist team may help with the following:
- Affordable payment terms
- Extended time for repayment
- Helpful information on energy saving
- Quick and easy payment options such as Centrepay
- Information about community agencies who offer assistance.
To avoid mounting bills and disconnection talk to us now. We can help you save energy and money.
Call the EnergyAssist team on 1300 723 492.
Do you need an interpreter?
If you need an interpreter please call the Translating and Interpreting Service on 13 14 50 and have them contact EnergyAssist team on 1300 723 492 (8.30 am to 5.00 pm Monday to Friday except Public Holidays)
(This text available translated here : Arabic | Greek | Italian | Korean | Serbian | Spanish | Simple Chinese | Traditional Chinese | Turkish | Vietnamese)
Energy Efficiency Newsletter
Arabic | Greek | Italian | Korean | Serbian | Spanish | Simple Chinese | Traditional Chinese | Turkish | Vietnamese
| 
