Paying your bill

Making your bill as painless as possible

At EnergyAustralia we understand that paying bills is never much fun - that's why we make it as quick and easy as possible. Pay the way that suits you from the methods listed below.

Consider applying for automatic payment and take the hassle out of paying your energy bill. Just complete the automatic payment application form, pop it in the post and we do the rest.

Need more help with your bill?

If you have any more questions about your bill or you are concerned that you cannot pay on time, please call EnergyAustralia on 13 15 35 for assistance, or contact us using our online enquiry form.
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	How to pay
	SmarterPay	Automatically pay on the due date by direct debit from your bank/building society/credit union account or by automatic payment from your credit card (Mastercard, VISA and AMEX). Just complete an automatic payment application form, pop it in the post and we do the rest. For more information call 13 15 35. Download the automatic payment application form for: Direct debit from your bank/building society/credit union account Automatic payment from Mastercard and VISA. Automatic payment from American Express
		. BPAY® - Contact your bank, credit union or building society to make a payment from your savings or cheque account. BPAY VIEW® - You can also receive, view and pay your own bills online by visiting your bank's internet banking website. Our biller code is 3111. ..
	Regular Payment Option	Make budgeting easy by paying for your energy (gas and/or electricity) with Regular Payment Option. You pay the same equal instalments each month or fortnight, so you know what's ahead. We can arrange everything with one phone call - just ring 13 15 35 (residential) or 13 13 67 (business).
		. OnceOnline No more juggling of bills, bank balances or due dates. Call 1300 03 6623 or visit www.onceonline.com.au
	Credit card	Pay your bill 24 hours a day over the phone using our automated service. We accept MasterCard or VISA only. Not available for bills more than $2000. Call 1300 653 343.
	Australia Post. By phone or in person	Pay your bill using EFTPOS, cash or a cheque at any Australia Post shop nationwide. Or you can use your credit card to pay online at postbillpay.com.au or by phone on 13 18 16. Our billpay code is 0267. ..
	Mail	Post your payment slip with a cheque to EnergyAustralia. Our payment mailing address is: EnergyAustralia, Locked Bag W100, Sydney NSW 1291. .. ..
	.. LATE PAYMENT FEE A late payment fee may be charged to overdue accounts. This fee does not apply to customers receiving a NSW Government pensioner energy rebate. If you are concerned that you cannot pay on time, please call EnergyAustralia as soon as possible on 13 15 35. ..

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